Refund & Cancellation Policy

At Mellow Cleaning Services LLC, we take pride in delivering high-quality cleaning services and value your time and ours.

Refunds:
We do not offer refunds for completed services. If you are dissatisfied with the quality of your cleaning, please notify us within 24 hours of service. We will gladly return to re-clean the areas of concern at no additional charge.

Cancellations & Rescheduling:
To avoid fees, we require at least 48 hours’ notice for all cancellations or rescheduling requests.

  • Cancellations made with less than 48 hours’ notice will incur a 50% cancellation fee.

  • Cancellations made with less than 24 hours’ notice or same-day cancellations are non-refundable and will be charged the full service amount.

Thank you for understanding and helping us provide consistent, reliable service to all our clients.

Privacy Notice

Mellow Cleaning Services LLC respects your privacy and is committed to protecting your personal information.

We collect limited personal information such as your name, email, phone number, and address solely for the purpose of scheduling and providing cleaning services. Your information is never sold or shared with third parties.

We use industry-standard security to protect your data and only use your information to communicate with you, send invoices, and improve our services.

By using our website or services, you consent to this privacy policy.